Privacy Policy
Last updated: May 2026
RealAdvisor SA (“RealAdvisor SA”, “we”, “our” or “us”) operates the website realadvisor.pt (the “SITE”).
Your personal data is collected by RealAdvisor SA, whose identification details are as follows:
- Company name: RealAdvisor SA
- Share capital: CHF 100,000
- Legal form: Swiss public limited company (Société anonyme)
- Tax identification number (IDE): CHE-373.280.297
- Legal representative: Joan Rodriguez
RealAdvisor SA is the data controller for personal data processed in connection with the operation of the SITE.
Scope
This Privacy Policy informs you about our policies, as data controller, regarding the collection, use and disclosure of your personal data when you use our SITE either as a registered user or as a visitor.
We take the protection of your personal data seriously, which means that we process your personal data with the utmost care and in accordance with applicable data protection laws, including the General Data Protection Regulation. We will not use or share your information with anyone except as described in this Privacy Policy.
Definitions
Unless otherwise defined in this Privacy Policy, terms used herein have the same meaning as in our Terms and Conditions available at: https://realadvisor.pt/en/terms
Consent
By voluntarily providing your personal data, you expressly consent to the collection and processing of such data by RealAdvisor SA for the purposes described herein.
You also consent to the transfer of your personal data to our partners (real estate professionals based in Portugal) for the purpose of commercial prospecting and assistance with your real estate project.
As a simple USER, by browsing and remaining on the SITE, you consent to the collection of your connection data to facilitate your navigation.
By accepting this Privacy Policy, you explicitly agree to be legally bound by this Privacy Policy, as it may be amended from time to time.
Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time by contacting us using the contact details below.
Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Please note that withdrawing your consent may prevent us from providing all or part of our services.
Personal Data Collected and Collection Methods
In connection with the operation of the SITE, RealAdvisor SA may collect personal data relating to USERS. Such data is processed in accordance with the purposes indicated at the time of collection.
In particular, RealAdvisor SA may collect personal data:
- During your visit to the SITE (see connection data and cookies)
- When you use or register for functionalities or services available on the SITE
- During exchanges with RealAdvisor SA services
We may ask you to provide certain personally identifiable information, including but not limited to:
- Email address
- Name
- Telephone number
- Postal address
- Information relating to the property to be sold, purchased or rented
This may include, without limitation:
- Property characteristics
- Desired sale or purchase date
- Desired price
- Other real estate-related information
Regardless of the method of collection, RealAdvisor SA undertakes to inform you about:
- The purposes of processing
- Whether responses are mandatory or optional
- Possible consequences of failure to respond
- Data recipients
- Your rights of access, rectification and objection
In accordance with GDPR requirements, RealAdvisor SA undertakes, where necessary, to collect your consent or allow you to object to the use of your data for certain purposes.
Connection Data
RealAdvisor SA may also collect information that your browser sends whenever you visit our SITE (“Connection Data”).
This may include:
- IP address
- Browser type and version
- Pages visited
- Date and time of visit
- Time spent on pages
- Other usage statistics
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this information in order to improve the functionality of our SITE.
These third-party providers have their own privacy policies regarding the use of such information.
Cookies
Cookies are small files stored on your computer containing a limited amount of data, which may include an anonymous unique identifier.
RealAdvisor SA uses cookies on the SITE to collect information, facilitate electronic communication, improve navigation and obtain statistics regarding page usage.
By browsing the SITE, you agree that RealAdvisor SA may install such “technical” cookies.
If your browser allows it, you may disable cookies at any time. However, disabling cookies may slow down or disrupt access to the SITE.
RealAdvisor SA recommends consulting its Cookie Policy available at:
https://realadvisor.pt/en/cookies.
You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the SITE may not function properly without cookies.
Behavioural Remarketing Cookies
RealAdvisor SA uses remarketing services to advertise on third-party websites after you visit our SITE.
We and our third-party providers use cookies to inform, optimise and serve advertisements based on your past visits to our SITE.
Purpose of Processing
If you visit our SITE, connection data and cookies help us:
- Produce statistics
- Improve and optimise the functionality, stability and security of the SITE
- Provide a better browsing experience
- Improve communication with you
If you register on our SITE, we use your personal data to:
- Contact or identify you
- Manage, maintain and improve our services
- Respond to requests and enquiries
- Improve communication with you
Subject to your prior consent, your data may also be transmitted to PARTNERS in connection with your real estate project.
In all cases, RealAdvisor SA undertakes to process all collected data in accordance with GDPR requirements.
Your personal data may also be used to:
- Protect the security and integrity of the SITE
- Comply with legal obligations
- Respond to court orders
- Exercise or defend legal rights
- Fulfil regulatory or record-keeping obligations
Legal Basis for Processing
By voluntarily communicating your personal data, you expressly consent to the collection and processing of such data by RealAdvisor SA for the purposes described herein.
As a USER browsing the SITE, you consent to the collection of connection data necessary to facilitate navigation.
In certain cases, processing may also be based on:
- Our legitimate interests
- The legitimate interests of third parties receiving your data
- The necessity to perform contractual obligations
- Compliance with legal obligations
Data Recipients
The following persons may have access to your data:
- Employees of RealAdvisor SA involved in commercial, administrative and IT operations
- Persons responsible for internal or external audits and controls
- Subcontractors subject to contractual data protection obligations
- Banking and commercial partners and advertisers, provided you have expressly consented to such transfer
Outside these cases, your data is not communicated, exchanged, sold or rented to third parties.
Data Retention
RealAdvisor SA undertakes to retain your personal data only for as long as necessary for the purposes for which it was collected and processed, including:
- The activity or service for which the data is processed
- Legal, regulatory or contractual requirements
- Potential litigation or investigations
Your Rights
In accordance with GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Update your data
- Restrict processing
- Delete your data
- Object to processing
These rights may be exercised by contacting: info@realadvisor.com or by postal mail to the registered office of RealAdvisor SA, together with proof of identity where legally required.
Where a copy of an identity document is provided, it will be retained for one (1) year when required for exercising a right of objection.
Please note that some rights may be limited where processing is necessary:
- To comply with legal obligations
- To establish, exercise or defend legal claims
- For compelling legitimate grounds
Manifestly unfounded or excessive requests may be refused or subject to reasonable fees.
We may request additional information to verify your identity.
Security
The security of your personal data is important to us.
RealAdvisor SA implements appropriate technical and organisational measures to protect your data against:
- Unauthorised access
- Alteration
- Disclosure
- Destruction
These measures include:
- Physical security
- Authentication procedures
- Secure personal access credentials
- Connection logging
- Encryption of certain data
However, no method of transmission over the Internet or electronic storage is 100% secure.
If a data breach occurs and creates a risk to your personal data, we will notify you and the competent authorities where required by law.
Service Providers
We may use third-party companies and individuals to:
- Facilitate the SITE
- Provide services on our behalf
- Analyse usage of the SITE
These third parties only have access to your personal data to perform tasks on our behalf and are contractually prohibited from using it for other purposes.
International Transfers
RealAdvisor SA is a Swiss company.
If you are located in Portugal or outside Switzerland and choose to provide us with information, please note that your data may be transferred to and processed in Switzerland.
Swiss data protection laws may differ from those of your jurisdiction.
Where personal data is transferred to countries not recognised as providing adequate protection, appropriate safeguards will be implemented in accordance with applicable legal requirements.
Business Transactions
If RealAdvisor SA is involved in a merger, acquisition or asset sale, your personal data may be transferred.
You will be informed before your personal data becomes subject to a different privacy policy.
Links to Other Websites
Our SITE may contain links to third-party websites not operated by us.
We strongly advise you to review the privacy policy of every website you visit.
We have no control over and assume no responsibility for third-party websites or services.
Personal Data of Other Persons
If you provide us with personal data relating to another person, you must ensure that you are authorised to disclose such data and that the person concerned has been informed of this Privacy Policy.
Changes to this Privacy Policy
RealAdvisor SA may update this Privacy Policy at any time.
Changes will be posted on this page.
We encourage you to review this Privacy Policy regularly.
Changes become effective immediately upon publication.
If changes are substantial, your consent may be required before continuing to use the SITE.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
info@realadvisor.com
If you wish to contact the data controller within the European Union, please also contact:
info@realadvisor.com
RealAdvisor SA undertakes to work with you to obtain a fair resolution of any privacy complaint or concern.
However, you retain the right to lodge a complaint with the competent data protection authority.
